We have the following shipping options:

• Paid Ground Shipping with Fedex
• Paid 2-Day Shipping with Fedex
• Paid Next Day Shipping with Fedex

Shipping Schedule

• All orders will be processed in 1-2 days, except for preorder items.

We do not ship to PO Boxes.

For your pre-order shipping status, please email sales@freidarothman.com.

You may use the following forms of payment:

• American Express
• MasterCard
• Visa
• Discover
• PayPal
• Apple Pay

Please note:

• All credit cards will be charged at the time the order is placed.
• Only one credit card may be used per transaction.

General Returns

• Products purchased with FREIDA ROTHMAN are eligible for a 3:1 exchange.
• Exchanged items must be unworn, sent back in original packaging, and have tags attached.

Please email concerns on the status of your exchange to sales@freidarothman.com.

To initiate your exchanges, please email: sales@freidarothman.com.

FREIDA ROTHMAN Lifetime Warranty

• Freida Rothman offers a lifetime warranty. This warranty includes manufacturing defects but excludes wear and tear, improper use, or lost items. Proof of purchase and photos of damage are required.
• A shipping and handling fee applies for lifetime warranty claims.

Warranty options:

• If the item is available, a replacement will be sent.
• If unavailable, similar item will be offered or account credit for its value will be issued.

Additional

• FREIDA ROTHMAN reserves the right to deny at our discretion.

Each piece is thoughtfully designed with:

• Sterling Silver: Crafted from 92.5% pure silver and blended with 7.5% copper to enhance strength and durability — the foundation of every Freida Rothman design.
• 14K Gold or Rhodium Matte Finish: Finished in a luxurious matte plating for a modern, refined look that resists everyday wear.
• Hand-Set Clear Cubic Zirconia Stones: Precision-cut for exceptional sparkle, each stone is placed by hand to ensure brilliance and balance.
• Engraved FREIDA ROTHMAN Insignia: A mark of authenticity and craftsmanship, engraved on every piece as a signature of quality.

Avoid exposing your jewelry to water, lotions, perfumes, or cleaning products. These can compromise the matte finish and cause premature wear.

Use a soft, dry cloth to wipe down your pieces after wearing. Avoid polishing cloths or harsh cleaners, as they may damage the surface.

To prevent scratches or tangling, store your jewelry in a soft pouch or a separate compartment of a jewelry box.

Each piece is hand-finished and deserves gentle handling to maintain its signature look and lasting durability.